tag:blogger.com,1999:blog-7965215084022057128.post2900070267984505005..comments2024-03-28T14:54:34.646-05:00Comments on MSE CREATIVE CONSULTING BLOG: The Business "Trip From Hell" Part IIMike Smithhttp://www.blogger.com/profile/17435605216805307424noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-7965215084022057128.post-65321717385860871612013-02-06T07:31:13.406-06:002013-02-06T07:31:13.406-06:00@nearwalden: Thank you for the valuable informatio...@nearwalden: Thank you for the valuable information. Which app do you recommend?<br /><br />But, I shouldn't have to go out and purchase a third party app. I was busy driving from State College to Pittsburgh, dealing with a lost bag, etc. United Airlines should have given me the information about the United Airlines flight. Given there was no plane, it shouldn't have been that hard.Mike Smithhttps://www.blogger.com/profile/17435605216805307424noreply@blogger.comtag:blogger.com,1999:blog-7965215084022057128.post-28511280292831830642013-02-06T01:03:04.636-06:002013-02-06T01:03:04.636-06:00I've had good luck from an early warning persp...I've had good luck from an early warning perspective using apps (including UA's) that let you see where the plane your flying is coming from, and then where its coming from before that, etc. It's given me a heads of up of major delays long before I've heard from the airline itself (e.g. you are not going to leave Boston at 9 if your plane is still on the ground in Atlanta or Chicago at 7, no matter how forcefully the airline tells you)nearwaldenhttps://www.blogger.com/profile/04865997775918773889noreply@blogger.comtag:blogger.com,1999:blog-7965215084022057128.post-40234844187965071792013-02-05T17:57:55.141-06:002013-02-05T17:57:55.141-06:00Hi Brian,
-- I had checked my profile and setting...Hi Brian,<br /><br />-- I had checked my profile and settings. They were good. It was not "quiet time." The email with the cancellation was time-stamped 5:55am CST (6:55am EST). When I spoke with UA reservations, she confirmed the 5:55am cancellation. There is no reason they couldn't have cancelled the night before.<br /><br />-- SCE has a CAT I approach. My point is that this technology should be at least as widespread in the U.S. as it is in Europe. Yes, the Q200 was operated by UX (Commuteair). <br /><br />MikeMike Smithhttps://www.blogger.com/profile/17435605216805307424noreply@blogger.comtag:blogger.com,1999:blog-7965215084022057128.post-60817669236700634682013-02-05T15:02:12.158-06:002013-02-05T15:02:12.158-06:00You need to look at your UA profile to ensure you ...You need to look at your UA profile to ensure you are receiving txt messages or calls for the correct notifications. Also, UA has a "Quiet Time" setting which means they won't contact you. It's a good idea to verify your profile on occasion.<br /><br />What's worse is each airline handles notifications differently. SW for example you have to sign up each and every flight.<br /><br />I bet your State College flight was actually operated by one of the RJ airlines - Shuttle America or Chautauqua. I have no idea if they decide or if the 'mainline' airline decides when to cancel flights. You also have no idea if your RJ or the airport itself was equipped to handle Cat III approaches. I've been on one flight where the pilot told us that the plane was going to land itself. Pilots are much smoother. :)<br /><br />The worst delays are the ATC flow control ones. I've seen a 6 hr delay transpire hourly (UA) and a 6 hr delay taken to extreme, only to turn the 6 hr delay into a 1hr 15 min delay (SW).<br /><br />Brianhttps://www.blogger.com/profile/08331066509646364037noreply@blogger.com